Privacy Policy

Last updated: April 2026

1. Introduction

Hire With Lani (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Spam Act 2003 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our dress hire services in New South Wales, Australia.

2. What Personal Information We Collect

We may collect the following personal information from you:

  • Full name 
  • Email address 
  • Phone number 

We collect this information when you:

  • Make a booking or enquiry 
  • Sign up for promotions or discounts 
  • Contact us via our website, social media or phone 

3. How We Collect Your Information

We collect personal information directly from you when you:

  • Fill out a booking or contact form 
  • Subscribe to our mailing list 
  • Communicate with us via email, phone, or social media 

4. Why We Collect Your Information

We collect and use your personal information to:

  • Process and manage dress hire bookings 
  • Communicate with you about your booking or enquiry 
  • Provide customer support 
  • Send promotional offers, discounts and updates with your consent 
  • Improve our services and customer experience 

5. Marketing Communications and Consent

By opting in, you consent to receive marketing communications from Hire With Lani, including:

  • Special offers and discounts 
  • New arrivals and updates 
  • Promotions and events 

You can opt in via:

  • Website forms 
  • The booking process 
  • Promotional sign-ups 

You may opt out at any time by:

  • Clicking the “unsubscribe” link in emails 
  • Contacting us directly via DM or email 

We comply with the Spam Act 2003 (Cth) by ensuring that:

  • You only receive marketing communications if you have opted in or would reasonably expect them 
  • All marketing messages clearly identify our business 
  • You can easily unsubscribe at any time 

6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to:

  • Service providers who assist in operating our business, such as booking systems and email platforms 
  • Legal or regulatory authorities where required by law 

All third parties are required to handle your personal information in accordance with Australian privacy laws.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, including:

  • Secure digital storage systems 
  • Restricted access to personal data 
  • Use of password-protected platforms 

8. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you 
  • Request correction of inaccurate or outdated information 

To make a request, please contact us using the details below.

9. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can control cookies through your browser settings.

10. Complaints

If you believe we have breached your privacy rights, you can contact us and we will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

For any questions, requests or concerns regarding this Privacy Policy, please contact:

Hire With Lani
Email: info@hirewithlani.com.au
Location: New South Wales, Australia

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.

By using our services, you agree to the terms of this Privacy Policy.